FAQs

JK Balloons And More is a wholesale distributor that sells only to pre-qualified wholesale customers. A Wholesale Account Application form and proof of business identity are required before the first order.

The minimum order amount is $50. Orders under $50 will incur a $5 service charge.

Orders can be placed via the website, by calling (319) 298-9999, or by emailing SparklesDaClown@yahoo.com.

Credit cards are required for shipped orders. Cash or credit cards are accepted in our storefront, but COD and money orders are not accepted.

Orders refused at delivery will incur a 25% restocking fee plus return shipping costs if applicable.

UPS Ground is the default delivery method. Expedited delivery is available upon request, with additional costs borne by the customer.

Inspect packages before accepting delivery. If the security tape is broken or the box is damaged, inform the UPS driver and contact Balloons, Etc immediately with photos.

ALL SALES ARE FINAL. Returns of non-defective items are accepted at JK Balloons And More's sole discretion and are subject to a 25% restocking fee. Returns must be in sellable condition, in original packaging, and received within 14 days of purchase.

Defective merchandise must be reported within 14 days of shipment receipt. Include at least 7 pictures of the damage when reporting. JK Balloons And More will provide replacement stock or credit on a future purchase, not refunds.